policy of Encenada to respect the privacy of its customers and the people
doing business through it's service. As such all information presented here
will not be sold or distributed to any party other than the merchant you
have currently elected to do business with.
We process all
reservations free of charge. However, if you cancel your reservation up to 3
working days before your scheduled arrival, we will charge you 10 USD
administrative fee. If you cancel your reservation less than 3 working days
before your stay or if you do not show at the hotel, you will be charged a
fee which may exceed 100% for the first unused night.